Shipping & Freight
At Pool Super Store we ship nation wide and use Star Track Express, Fastways Couriers, Couriers Please and Australia Post. If an item is not in stock please allow 2 to 3 working days before dispatch.
Where delivery is direct from the manufacturers please allow between 1 to 4 days for stocked item delivery.
At the shipping stage of your purchase, items selected are automatically calculated into the correct sizing and shipping box. If items exceed any service provided by one freight company it will automatically suggest a "Express Courier" freight as we cover some of the cost shipping the item.
An example would be a pump box is to heavy to send via Australia Post so the freight system will automatically suggest a flat rate, however a small replacement part will allow you to have the option of couriers or Australia Post. It is our objective to keep freight as low as possible.
Due to our location on the East Coast of Australia the Express Courier option is locked at a flat rate for WA and NT, Australia Post is the most economical way to freight to these states.
Goods must be signed for on Delivery - Please ensure this can take place at the address provided.
Note that express couriers are unable to ship to a PO Box.
If our courier cannot deliver your goods, you may collect your order from the Courier depot. Goods can be left without signing, however, this is at customers risk. You must advise your preferred location before we send the item.
Metro: Arrives in 2 - 5 business days after dispatch.
Regional: Arrives in 3 - 10 business days after dispatch.
If you have any questions about this please Contact Us
Orders outside our deliverable service area cannot be accepted at this time. We apologise for any inconvenience.